Case Manager Job at Guardian Tax, Irvine, CA

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  • Guardian Tax
  • Irvine, CA

Job Description

Case Manager – Tax Resolution

Guardian Tax is looking for a motivated, detail-oriented Case Manager who brings professionalism, empathy, and strong communication to every client interaction. If you enjoy working in a fast-paced environment and take pride in being a dependable point of contact, this is an opportunity to join a team that's collaborative, supportive, and driven to succeed.

Why Join Guardian Tax?

  • Create Meaningful Impact – Help clients navigate challenging financial situations and guide them toward resolution
  • Engaging Office Environment – A lively, team-focused atmosphere with regular celebrations and shared wins
  • Opportunities for Advancement – Ongoing training, hands-on leadership, and clear paths for career growth
  • Collaborative Team Culture – Work side-by-side with experienced professionals in a supportive, in-office setting
  • Competitive Compensation Package – Hourly pay, bonus potential, and comprehensive health benefits

Key Responsibilities

  • Oversee a portfolio of client cases from onboarding through completion
  • Provide consistent communication, updates, and high-quality client support
  • Partner with enrolled agents and compliance teams to keep cases progressing
  • Manage multiple priorities in a high-volume, deadline-driven environment
  • Meet monthly performance targets while maintaining strong client satisfaction

What We're Looking For

  • Strong communicators who are confident and client-focused
  • Highly organized individuals who can effectively manage multiple tasks
  • Comfortable using technology and learning new systems
  • Positive, coachable professionals who work well in a team setting
  • Prior experience in tax relief is a plus, but not required

Position Details

  • Location: Irvine, CA (in-office only)
  • Schedule: Monday–Friday, 8:00 AM – 5:00 PM
  • Compensation: Competitive hourly wage plus performance bonuses
  • Benefits: Medical, dental, vision, and additional employee perks

Apply Today

If you're looking for a role that offers purpose, growth, and a team that values your contributions, we encourage you to apply.

Submit your application today—this opportunity is open and hiring quickly.

This is not a remote position.

Job Tags

Hourly pay, Full time, Work at office, Monday to Friday

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